Privacy & Data Safety

Last updated: May 2025

This Privacy Policy explains how Growventra Ltd (“we”, “us” or “our”) collects, uses, protects and shares personal information when you visit the Grow Ventra website or interact with our services. We respect your privacy and handle your data in line with UK GDPR, the Data Protection Act 2018 and other applicable UK data protection rules.

By using Grow Ventra, you agree to this Privacy Policy. If you do not agree, please stop using the website.

1. Who Is Responsible for Your Data

Data Controller

Growventra Ltd is the organisation responsible for personal data collected through the Grow Ventra website.

Contact details:

• Growventra Ltd
• London, United Kingdom
• Email: privacy@growventra.co.uk

If you have questions about how your data is used, you can contact us any time.

Supervisory Authority (UK)

• Information Commissioner’s Office (ICO)
• Website: ico.org.uk
• Phone: 0303 123 1113
• Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

2. What Information We Collect

We only collect information needed to run, secure and improve Grow Ventra, respond to you, and meet our legal duties.

a) Information you provide to us

Contact forms & enquiries

If you contact us (for example by email or via a form), we may collect:

• Name
• Email address
• Any information you include in your message

Newsletter or updates (if offered)

If you subscribe, we may collect:

• Email address
• Your communication preferences

We do not ask you to create a gaming account and we do not request payment card details for comparison or information purposes.

b) Information collected automatically

When you visit Grow Ventra, we may automatically collect:

• Pages viewed and time spent
• Clicks, navigation paths and general usage patterns
• Browser type, operating system and device type
• IP address and approximate location (country/region)
• Technical performance data (errors, loading times, etc.)

This information helps us understand how the site is used and keep it secure.

c) Cookies and similar technologies

We use cookies and similar tools to remember your choices, improve the website and measure performance. Details are explained in our Cookie Policy. Optional cookies are only used with your consent.

d) Information from third parties

We may receive aggregated or technical data from:

• Analytics and performance tools
• Email / newsletter service providers
• Security and anti-abuse tools

This information does not include your banking details or game activity on third-party platforms.

3. How We Use Your Information

We use your personal information for the following purposes:

Website operation & improvement

• Providing access to Grow Ventra and its content
• Fixing technical issues and improving performance
• Understanding which pages are useful to visitors
• Adjusting layout, structure and content based on trends

Security & misuse prevention

• Protecting the site against attacks, spam and abuse
• Monitoring unusual or harmful activity
• Ensuring a stable and safe experience for all users

Communication

• Responding to your questions or requests
• Sending service messages (for example, updates to this Policy), where appropriate
• Providing newsletters or updates if you have chosen to receive them (you can unsubscribe at any time)

Legal and regulatory reasons

• Meeting our legal obligations
• Cooperating with regulators or authorities when required
• Managing records for compliance and auditing

We do not use your data to run gaming services, and we do not track your activity inside third-party platforms.

4. Legal Bases We Rely On

We process your personal information on the following grounds under UK GDPR:

• Consent – for newsletters, certain analytics, and optional cookies (you can withdraw consent at any time).
• Legitimate interests – for website security, performance monitoring, service improvement and basic analytics, where your rights are respected.
• Legal obligation – where we must keep or share data to comply with the law or respond to official requests.
• Contractual necessity – where processing is required to deliver features or responses you have directly requested.

5. When We Share Your Information

We do not sell your personal data. We only share it where necessary and with appropriate safeguards:

Service providers (processors)

We may share limited data with trusted third parties who help us operate Grow Ventra, for example:

• Hosting and cloud infrastructure providers
• Analytics and performance tools
• Email and communication services
• Security and anti-abuse tools

They may only use your data following our instructions and must protect it.

Legal and regulatory reasons

We may disclose information if required to:

• Follow a legal request, court order or regulatory requirement
• Protect our rights, users, or the security of the website

Business changes

If Growventra Ltd is involved in a merger, restructuring or sale of assets, relevant data may be transferred to the new entity, subject to similar protection standards.

6. International Transfers

Some of our service providers may be based outside the UK. When personal data is transferred internationally, we ensure appropriate safeguards, such as:

• UK adequacy regulations (where applicable)
• Standard contractual clauses or equivalent protections
• Technical and organisational security measures

We only work with partners who commit to protecting your information.

7. How We Protect Your Information

We take reasonable steps to keep your data safe, including:

• Encrypted connections (HTTPS)
• Access controls and authentication for internal systems
• Regular security updates and technical monitoring
• Limited access to personal data on a need-to-know basis

No system is completely risk-free, but we work to reduce risks and respond quickly to any issues.

8. How Long We Keep Your Data

We keep personal information only for as long as it is needed for the purposes described in this Policy, or as required by law. For example:

• Contact and enquiry records: kept for a reasonable period to handle your request and for internal reporting.
• Newsletter data: kept until you unsubscribe.
• Technical logs and security data: kept for a limited period to detect and investigate issues.

When data is no longer needed, it is deleted or anonymised.

9. Your Rights

Under UK data protection laws, you have the following rights (subject to conditions and exemptions):

• Right of access – request a copy of your personal data.
• Right to rectification – ask us to correct inaccurate or incomplete information.
• Right to erasure – request deletion of your data in certain cases.
• Right to restrict processing – ask us to limit how we use your data in specific situations.
• Right to object – object to certain types of processing carried out on legitimate interest grounds.
• Right to withdraw consent – where we rely on consent (e.g. newsletters or optional cookies), you can withdraw it at any time.
• Right to complain – contact the ICO if you are not satisfied with our response.

To exercise your rights, email us at privacy@growventra.co.uk. We may need to confirm your identity before acting on your request.

10. Cookies and Tracking

We use cookies to:

• Run the website securely
• Remember your choices
• Understand how visitors use the site
• Support measurement of partner links

Essential cookies are required for the website to function. Optional cookies are only used with your permission. Full details are available in our Cookie Policy.

11. Young Users

Grow Ventra is aimed at adults aged 18+.

• We do not knowingly collect personal data from anyone under 18.
• If we become aware that information from a minor has been provided, we will remove it within a reasonable time.
• If you believe a person under 18 has shared data with us, please contact privacy@growventra.co.uk.

12. Links to Other Websites

Grow Ventra includes links to third-party platforms and services.

• These sites are controlled by independent operators.
• Their privacy, security and content practices are their own responsibility.
• We recommend reading their policies before sharing any personal information.
• We are not responsible for what happens on external websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example if:

• Laws or regulatory guidance change
• We add or modify services or tools
• We improve our privacy and security practices

The latest version will always be available on this page, with the updated “Last Updated” date at the top. In the case of important changes, we may also show a notice on the website.

If you continue to use Grow Ventra after changes are published, you are considered to have accepted the updated Policy.

14. How to Contact Us

If you have questions, requests or concerns about your personal data or this Policy, please contact:

Growventra Ltd (Operator of Grow Ventra)
Email (privacy matters): privacy@growventra.co.uk
Email (general support): support@growventra.co.uk

If you are not satisfied with our reply, you can contact the Information Commissioner’s Office (ICO) using the details in Section 1.

Important Notice

Grow Ventra is an information and comparison platform only. We do not operate gaming services, do not manage player funds and are not responsible for your activity on third-party websites. Always review the full terms, rules and privacy policies on each provider’s official website before registering or taking part in any activity.